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Viruses and malware are the most troublesome part of owning a computer. Not only are they sometimes difficult to remove, but they are potentially damaging to your privacy, your computer, and your data. If you think you may have a computer virus, follow the simple steps below to attempt to remove it and get your computer back up and running smoothly.

1. Try an online virus scan

Many companies make available an online virus scanner for identifying any viruses or malware on your computer. They often couple this with offering software to remove the virus or malware. In some cases these scanners will not be able to remove the virus, but can recommend the next steps to take.

2. Install Anti-virus software

If you don’t already have anti-virus software installed, you will want to purchase software or try one of many free options. Two popular free options are Avast and AVG, which are available for download on the internet. There are also many Antivirus suites out there from trusted names like Symantec and McAfee available for purchase online or thru a retailer. Some PC manufacturers such as Sony often include an Antivirus software package pre-installed onto the hard drive with the operating system.

3. Update the software

If you already have anti-virus software installed, make sure it is up-to-date. Run the update routine to ensure it has the most recent virus database information. If you are installing software for the first time, it will usually include a scan for updates in the install routine. Having up to date Virus software is really the #1 key to keeping your computer running smoothly.

4. Do a full scan of the computer

Some anti-virus software only scans certain areas of the computer on a regular basis. To ensure you get the most thorough scan, manually choose to do a full scan of the hard drive. This should detect any viruses or malware on your system, no matter where it is located. This type of scan can take a while but is very through.

5. Remove the virus

If the software detects a problem, it will give you instructions and options for removing. Depending on the software, it may give you a choice to delete the files or add them to a “vault”. If possible, the best option is to delete the files, but follow the recommendations of the program. Simply storing the item away in a quarantine folder could possibly leave your vulnerable to the virus later, so it is better to completely remove and delete the data.

At this point, if your anti-virus software has confirmed removal of any viruses and malware, then your computer should be clean. If you are still experiencing problems, you may want to seek help from a professional computer repair company. Some viruses can be very tricky to remove, and may require the help of a certified repair technician.
Spare Parts Warehouse Blog

I’m trying to open my computer case, and one of the screws holding the cover on won’t come out. The problem isn’t that it’s simply too tight and I can’t turn it; it turns just fine when I move the screwdriver counterclockwise. It just doesn’t come out, but stays flush against the surface of the case as it spins.

What are some possible ways to deal with this situation?

Yes its possible – you’ll need something thin but sturdy to be pried under the screw heads lip, while gently using a screw driver to turn the screw. The trouble here is the screw threading of what held that screw in place has either fallen off so the screw is free floating, or the screw threads were part of the case itself and they have been stripped.

Thin sturdy objects may include long nose needle pliers, flat blade of a slot headed screw driver, metal ruler, box cutter (x-acto knife), or tweezers depending on the nature of the location of the screw. Meaning if its on a flat surface accessible from all directions, or down in a hole where the screw head lies a distance from the flat surface above.

You may also try locking jaw pliers (Vise Grips) and lock the jaws around the screw head and gently pulling while turning in a counter clockwise direction to try to catch some threading to allow the screw to be extracted.

GHTime Code(s): nc 

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